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Privacy Policy

Last Updated: February 13, 2026

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This Privacy Policy describes how we collect, use, and protect your personal information when you use our Personalized Consulting services. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

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We collect only the information necessary to provide you with high-quality consulting and secure payment processing:

  • Personal Identifiers: Name, email address, and phone number.

  • Consultation Context: Brief notes or background information you provide regarding stress, family, or career challenges to help us prepare for your session.

  • Payment Information: When you make a payment, Razorpay (our third-party processor) collects your card details or UPI ID. We do not store your credit card or full financial details on our servers.

  • Technical Data: IP address and browser type (standard for website security and performance).

 

2.How We Use Your Information

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Your data is used strictly for:

  • Service Delivery: Conducting your personalized consulting sessions.

  • Communication: Sending session reminders, meeting links, and responding to your inquiries.

  • Secure Payments: Processing transactions via Razorpay.

  • Compliance: Meeting legal and tax obligations.

 

3. Confidentiality & Security

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  • Professional Secrecy: All discussions regarding your personal challenges (family, stress, career) are treated with the highest level of professional confidentiality. We do not share the contents of your sessions with any third party.

  • Data Security: We use industry-standard encryption (SSL) to protect data transmitted through our website. Razorpay is PCI-DSS compliant, ensuring your payment data is handled with bank-grade security.

 

4. Third-Party Services

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We share information with third parties only when essential for the service:

  • Razorpay: For secure payment processing. You can view their privacy policy at razorpay.com.

  • Wix: Our website is hosted on the Wix platform, which provides the database and security infrastructure for our site.

 

5. Global Rights (GDPR & CCPA)

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Regardless of where you live, you have the following rights:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Erasure: You can request that we delete your personal data (subject to legal record-keeping requirements).

  • The Right to Rectification: You can ask us to correct inaccurate information.

 

6. Data Retention

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We retain your personal information only as long as necessary to provide our services or comply with legal requirements (such as tax laws for freelance income). Session-specific notes are typically deleted after a set period following the conclusion of our engagement unless otherwise agreed.

 

7. Contact Us

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For any questions regarding your privacy or to exercise your data rights, please contact us at: trustinsideu@gmail.com

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